Why did the customer contact us?
HOMEOWNER CALLED FOR BLOCK IN THEIR DRAIN SYSTEM
WHAT CHALLENGES WE FACED & HOW WE RESOLVED THIS ISSUE? We went in and did a 12 pt check on entire basement waterproofing system THERE WAS STONE BLOCKAGE IN DRAIN BY BACK DOOR. WE OPENED UP SYSTEM, REMOVED THE STONE AND PUT BACK TOGETHER.