Why did the customer contact us?
Homeowner said Carpet in basement is wet, assume leak by basement window.
WHAT CHALLENGES WE FACED TO RESOLVE THIS ISSUE? HOW DID WE RESOLVE THIS ISSUE? Upon inspection we found 5 cracks in wall where water was leaking / seeping into basement. We performed a crack injection on each one with Carbon Fiber [KevlarStructural Support] to fix and repair cracks in wall. Homeowner also asked us to replace his sump pump with a new one and we did.