Why did the customer contact us?
HOMEOWNER CALLED THEY HAVE WATER COMING IN AND DO NOT KNOW WHERE IT IS COMING FROM.
WHAT CHALLENGES WE FACED & HOW WE RESOLVED THIS ISSUE? We went in and did a 12 pt check on entire basement waterproofing system. Everything was good as far as the Basement Waterproofing System is concerned. Found that water was coming in from above ground level. Side of home where shingles could be missing or roof leaking. Homeowner was referred to get a siding / roofing contractor.